Frequently Asked Questions
In this section, you will find plenty of your questions answered. However, if you cannot find the answer you are looking for, email enquiries@global-guardians.co.uk and a member of our team will be happy to assist you.
Topics
Becoming a Property Guardian
What is a Property Guardian?
A Property Guardian is a carefully selected working professional who lives in a vacant property under a Licence Agreement. By occupying the space responsibly, Guardians help protect the building from risks such as unauthorised access, vandalism and anti-social behaviour, while becoming part of the local community.
How does Property Guardianship work?
Global Guardians works with property owners who have vacant residential or commercial buildings that need to be protected. We carefully select and vet working professionals to live in suitable spaces under a Licence Agreement. Guardians pay a monthly licence fee and, in return, have access to more affordable and flexible living spaces while helping to keep the property and surrounding community in safe hands.
How much does it cost to become a Property Guardian?
The monthly licence fee varies depending on the property, location, size of the living space and available amenities. The full cost will be clearly communicated before you commit to a space.
What is included in my monthly licence fee?
Your licence fee covers your right to occupy your allocated living space. Depending on the property, certain utilities or council tax costs may also be included. We will clearly explain what is and is not included before you move in.
Who is eligible to become a Property Guardian?
We carefully select responsible working professionals who are suited to the flexible nature of guardianship. You must be aged 21 or over, be in full-time employment or self-employment earning at least £18,000 per year, and successfully complete our vetting and Ideal Guardian Assessment.
Applying & Vetting
How do I apply to become a Property Guardian?
Getting started is simple. Create an account through our website, explore our available living spaces and follow the application process through My-Globe. Our team will support you throughout your journey.
What documents do I need to provide when applying?
As part of our vetting process, we currently ask for three months of bank statements, three months of wage slips, an employment reference, a valid passport and a profile photograph. Additional documentation may be required depending on your circumstances.
What vetting and referencing checks will I need to complete?
Every Guardian goes through our vetting process to help us create safe, responsible and respectful living environments. This includes identity and financial checks, employment referencing and our Ideal Guardian Assessment. We will let you know if any additional checks or documents are required.
How long does the application and vetting process take?
Once all required documents have been correctly submitted, the vetting process will usually take around 3–4 working days. We will keep you informed if anything further is required.
Finding & Viewing a Living Space
Do I need to attend a viewing before applying for a living space?
Yes. Every living space is unique, so you must view the property in person before you can be allocated a space and make payment. This helps you make an informed decision and ensures the space is right for you.
How do I book a viewing?
Once you have created your My-Globe account, you can explore available living spaces and book suitable viewings through our system. Our team will guide you through the next steps.
Can I choose which property I want to live in?
Yes. You can explore our available living spaces and choose which properties you would like to view, subject to availability and meeting the relevant eligibility requirements.
Moving In & Your Licence Agreement
How quickly can I move in after being approved?
Guardians should be prepared to move quickly. Our current eligibility criteria require applicants to be ready to move in within five working days of viewing a property.
Do I need to pay a deposit?
A payment will be required before you move into your allocated living space, including the applicable licence fee and any relevant key or security payment. The exact amount and payment requirements will be clearly explained before you commit.
What is a Licence Agreement and how is it different from a tenancy?
Property Guardians occupy their living space under a Licence Agreement rather than a traditional tenancy. Guardianship is designed to be flexible and temporary because the property owner may need their building returned for sale, redevelopment, refurbishment or another use. Your agreement clearly sets out your rights, responsibilities and applicable notice arrangements.
Living as a Property Guardian
What bills and utilities am I responsible for?
This varies by property. You may be responsible for utilities and council tax unless your property arrangements state otherwise. We will clearly explain the costs associated with your chosen living space before you move in.
Can couples apply to become Property Guardians?
Yes. Couples can apply, subject to availability and suitability of the living space. Both individuals must independently meet Global Guardians’ eligibility and vetting requirements.
Can I share my living space with another person?
Only approved and fully vetted Guardians can occupy a Global Guardians living space. You cannot independently allow another person to move into or share your allocated space without our approval.
Can I have visitors or overnight guests?
Visitor and overnight-guest arrangements are subject to the rules of your property and Licence Agreement. Where permission is required, requests should be submitted to our team so we can ensure the safety and wellbeing of everyone living in the property.
Are pets allowed in Guardian properties?
No. Pets are not currently permitted within our Guardian properties.
Can I personalise or decorate my living space?
We want you to feel comfortable in your living space, but any material alterations or decoration must be approved first. Requests can be submitted through My-Globe and will be considered in line with the property owner’s requirements.
Who do I contact if something in the property needs repairing?
You can report maintenance or repair issues through My-Globe. Once submitted, your request will be reviewed by our team and directed to the appropriate person for action.
How are maintenance and repairs handled?
Maintenance issues reported through My-Globe are triaged by our team so they can be assessed, prioritised and addressed appropriately. This gives you a clear and transparent way to communicate any issues affecting your living space.
How often will the property be inspected?
Properties are currently inspected on a regular basis, typically once a month. The frequency may vary depending on the property and its requirements. These inspections help us maintain safe, secure and well-managed living environments.
Notice, Moving & Leaving
How much notice will I receive if I need to leave the property?
Guardianship is a flexible and temporary living arrangement. If you are required to leave your living space, you will receive 28 days’ notice in accordance with your Licence Agreement. Our team will clearly communicate the next steps and, where appropriate and subject to availability, help you explore other Global Guardians living spaces.
What is an NTQ (Notice to Quit)?
A Notice to Quit (NTQ) is a formal notice informing you that your Licence Agreement is ending and confirming when you will need to leave the property. The notice will explain the relevant timescales and next steps.
What happens after I receive an NTQ?
Our team will communicate the next steps clearly and support you through the process. Where appropriate and subject to availability, our Lettings Team can help you explore other Global Guardians living spaces before your current arrangement ends.
Will Global Guardians help me find another available living space after I receive an NTQ?
Yes. Where appropriate, our team will help you explore other available Global Guardians living spaces. Any move will remain subject to availability, eligibility and the circumstances surrounding the NTQ.
Can I move from one Global Guardians property to another?
Yes, you can request a move. You will need to explain the reason for your request and follow the appropriate viewing and approval process. Moves are subject to availability and approval.
What happens if I want to leave the property?
We understand that circumstances change. If you decide to leave, you will need to provide the appropriate notice in accordance with your Licence Agreement and follow the move-out process communicated by our team.
How much notice do I need to give if I want to move out?
If you decide to move out, you will need to provide 28 days’ notice in accordance with your Licence Agreement. This gives both you and our team sufficient time to manage the move-out process smoothly and ensure everything is handled clearly and responsibly.
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